What is BirdEye?

BirdEye is a powerful customer feedback platform designed to help businesses collect, manage, and act on customer reviews. With BirdEye, businesses can centralize their customer feedback and access powerful analytics to gain insights into what customers are saying about them.

The platform enables businesses to quickly respond to customer feedback, address issues, and improve customer satisfaction. BirdEye's features include automated review requests, custom reporting, customizable widgets, and a streamlined dashboard for easy tracking of customer ratings and reviews.

It also provides detailed customer insights such as sentiment analysis, customer loyalty, and customer lifetime value. BirdEye is an invaluable tool for businesses looking to boost their online visibility, increase customer loyalty, and gain a better understanding of their customers.

With its intuitive interface and comprehensive analytics, BirdEye is the ideal solution for businesses looking to build a strong customer base and improve their customer service.

Use Cases and Features

1. Automate Customer Review Requests:
BirdEye allows businesses to easily send automated review requests to customers, improving the speed and accuracy of customer feedback.

2. Analyze Customer Sentiment:
BirdEye provides detailed customer insights, such as sentiment analysis and customer lifetime value, to help businesses improve customer satisfaction.

3. Monitor Customer Ratings:
BirdEye's streamlined dashboard allows businesses to quickly track customer ratings and reviews, enabling them to take timely action to address customer issues.

Tool Website Engagement

Last Update: 2 years ago

Disclaimer: Statistics sourced from third-party providers. Accuracy may fluctuate.

Total Monthly Visits: 4M

Bounce Rate: 67%

Visit Duration (avg): 112.08 seconds

Pages Per Visit: 2.11

Country Rank: 840

Global Rank: 18,776