What is Chat Mapper?

Chat Mapper is an easy-to-use chatbot mapping software that makes it simple to design, build, and test chatbot conversations. It allows users to quickly create conversation flows and map out paths for customer inquiries, giving users a comprehensive view of their conversations.

With Chat Mapper, users can create conversation scenarios, add customer intents, and customize customer responses. They can also add dynamic elements such as links, images, and videos to help engage users and provide a more interactive experience.

Additionally, Chat Mapper offers powerful analytics tools that allow users to measure customer engagement and identify customer trends. With its intuitive design, flexible templates, and powerful analytics, Chat Mapper is the perfect tool for businesses looking to create engaging, personalized customer conversations.

Use Cases And Features

• Design interactive chatbot conversations
• Add customer intents & responses
• Measure customer engagement & trends