What is Freshdesk?

Freshdesk helps you get everything you need to quickly resolve small issues, or effectively manage complex resolutions that span different teams and time. Whether it's managing tickets, automating workflows, or engaging with customers in real-time, Freshdesk provides the tools and flexibility to meet the evolving demands of modern customer service.

Use Cases And Features

1. Deflect FAQs and optimize agent workload

2. Bring teams together for the future of hybrid work

3. Leverage proactive AI-driven insights to optimize support