What is Gong AI Platform By Gong?

Gong AI Platform by Gong is an AI-powered conversational intelligence platform that helps sales and customer service teams optimize customer conversations. It automatically records, transcribes, and analyzes conversations between sales reps and customers, and provides insights to help reps personalize their approaches and close deals faster.

Gong's conversational intelligence platform offers a wide array of powerful features and benefits. It can track conversations across multiple channels, providing holistic insights into how customers are engaging with sales reps. It also uses AI to uncover key topics and sentiment, helping reps identify areas to focus on and opportunities to tailor their approaches. Plus, it can surface trends and insights across teams and departments, allowing managers to measure performance against goals.

Gong's AI-powered platform is designed to be easy to use and understand. Its intuitive dashboard and clear visualizations make it easy to understand insights and take action.

Use Cases And Features

• Automatically records conversations between sales reps and customers.
• Uses AI to uncover key topics and sentiment.
• Provides insights to help reps personalize their approaches and close deals faster.

Tool Website Engagement

Last Update: 2 years ago

Disclaimer: Statistics sourced from third-party providers. Accuracy may fluctuate.