What is Kayako?

Kayako is an all-in-one customer service platform designed to provide smooth and efficient customer service experiences. It offers a comprehensive set of features and tools to help businesses easily connect with customers, solve problems, and deliver great customer service.

With Kayako, you can manage customer inquiries, chat with customers in real-time, and collect feedback from customers to measure customer satisfaction. It also offers a range of integrated solutions for customer engagement, including automated workflows, personalized customer support, and analytics tools to track customer service performance.

Kayako is perfect for businesses of all sizes that want to provide their customers with exceptional service. With its easy-to-use interface, intuitive features, and powerful analytics, it offers everything you need to create a seamless and personalized customer service experience.

Use Cases And Features

1. Automate customer service processes with pre-built workflows.

2. Connect with customers in real-time using chat tools.

3. Measure customer satisfaction with analytics tools.