What is Kustomer?

Kustomer is a powerful customer service platform designed to help businesses deliver faster and richer experiences to their customers. The platform offers omnichannel messaging, giving customers the flexibility to communicate through their preferred channels, including email, SMS, web, and social media.

Kustomer provides a unified customer view, allowing businesses to get a complete picture of customer interactions and support needs in one place. Plus, Kustomer leverages AI-powered automations to streamline customer service processes, such as customer onboarding and customer support. This helps businesses save time and resources, while providing customers with the best possible experience.

With Kustomer, businesses can provide the highest-quality customer service and stay ahead of their competition.

Use Cases and Features

1. Automate customer onboarding process
Streamline the initial customer journey with intelligent automation that reduces manual effort and accelerates time-to-value.

2. Unify customer interactions in one place
Access a comprehensive timeline of all customer touchpoints across channels for complete context and informed decision-making.

3. Offer omnichannel messaging for customers
Enable seamless communication across email, SMS, chat, social media, and voice channels from a single platform.

Tool Website Engagement

Last Update: 2 years ago

Disclaimer: Statistics sourced from third-party providers. Accuracy may fluctuate.