What is Viff?

Viff is the perfect tool for hotel and property managers looking to streamline their customer service process. Our AI-powered Chrome extension helps generate courteous and contextual responses to guest reviews, emails, and more. By learning your hotel's tone and brand voice from just 20 initial inputs, Viff can save you time and effort when crafting professional and consistent responses to queries.

Plus, it's simple to use – just one click and Viff will generate the perfect response for you. No more worrying about long hours spent on customer service – with Viff, you can provide a quick and efficient customer service experience that won't compromise on quality.

Use Cases And Features

1. Automate responses to customer emails
Allowing hotel staff to quickly and efficiently resolve enquiries, reducing response time and improving guest satisfaction.

2. Generate contextual and courteous responses to guest reviews
Saving time and effort while maintaining a professional and personalized approach to every review.

3. Create a unified and consistent brand voice
With only 20 initial inputs, Viff learns your hotel's unique tone and ensures all communications reflect your brand identity.

Tool Website Engagement

Last Update: 2 years ago

Disclaimer: Statistics sourced from third-party providers. Accuracy may fluctuate.