What is Yuma?

Yuma Ticket Assistant is an AI-powered assistant designed to help Shopify merchants using Gorgias streamline their customer support experience. By integrating seamlessly with your Help Desk software, Yuma Ticket Assistant automates response drafting for customer tickets, eliminating manual labor and enabling you to respond quickly and accurately to customer inquiries.

With Yuma Ticket Assistant, you can significantly improve efficiency, enhance support quality, increase customer satisfaction, and ultimately boost revenue. The AI-powered assistant ensures that customer inquiries are answered quickly and accurately, allowing your team to focus on more complex tasks while providing a superior experience for your customers.

Yuma Ticket Assistant is the perfect solution for Shopify merchants who want to save time and money while delivering excellent customer service.

Use Cases And Features

• Automate response drafting for customer tickets
• Improve efficiency, support quality, and customer satisfaction
• Integrate with Help Desk software to streamline experience