What is Google Dialogflow (formerly Api.ai)?

Google Dialogflow (formerly Api.ai) is a powerful conversational AI platform created to help businesses build conversational user experiences quickly and easily. With Dialogflow, businesses can build interactive voice and text-based conversations, powered by natural language understanding (NLU). Dialogflow's NLU is designed to interpret user input, understand the context of a conversation, and respond accordingly.

Additionally, Dialogflow provides built-in integration with popular messaging platforms, such as Facebook Messenger, Slack, and Skype, allowing businesses to easily deploy their conversations onto multiple channels. Dialogflow also offers powerful analytics to help businesses track user engagement and measure the success of their conversations.

With this data, businesses can gain valuable insights into user behaviour, allowing them to make data-driven decisions and optimize their conversational user experiences. Overall, Google Dialogflow provides a comprehensive platform for businesses to create and manage engaging conversational experiences quickly and easily.

Use Cases And Features

1. Automate customer service inquiries with Dialogflow's NLU.

2. Create contextual conversations on multiple channels with built-in integrations.

3. Measure conversation success and gain valuable insights with powerful analytics.